Privacy policy

LAST SLICE SPORTS BAR – PRIVACY POLICY

1. LAST SLICE’S COMMITMENT TO PRIVACY

Last Slice Group Pty Ltd and its related bodies corporate in Australia (collectively referred to as “Last

Slice”, “we”;, “us”; or “our”) are committed to managing personal information in accordance with the

Australian Privacy Principles (“APPs”) under the Privacy Act 1988 (Cth) (“Privacy Act”) and all other

applicable privacy laws.

This document sets out our practices for managing your personal information and is our privacy policy

(“Privacy Policy”). It applies to all personal information we collect through the Last Slice Sports Bar

mobile application (“App”), the Last Slice member loyalty program (“Program”), and our website at

www.lastslice.com.au (“Website”).

In this Privacy Policy, "you" refers to any individual about whom we collect personal information,

including Members of the Program.

2. ABOUT LAST SLICE

Last Slice Group Pty Ltd is an Australian hospitality company that owns and operates a group of

sports bars and food and beverage venues trading under the "Last Slice Sports Bar" brand across

Australia.

Last Slice operates the Last Slice Sports Bar mobile application and the Program, through which

Members earn and redeem points on eligible purchases at participating Last Slice venues.

3. WHAT PERSONAL INFORMATION DOES LAST SLICE COLLECT?

a) Members and App users

When you register as a member of the Program or use the App (“Member”), we collect personal

information that is reasonably necessary to create and manage your Member account and

operate the Program. This information includes:

i. your name, email address, and mobile phone number;

ii. your date of birth (for age verification purposes);

iii. your transaction history at participating Last Slice venues, including purchase amounts,

items purchased, dates, and venue locations;

iv. your points balance, earning and redemption history;

v. device information, including your device type, operating system, unique device identifiers,

and App version; and

vi. usage data about how you interact with the App, including pages and features accessed,

session times, and click-stream data.

b) Website visitors

When you visit our Website without registering, we may collect certain non-identifiable information

automatically, including your IP address, browser type, referring URL, and pages visited. This

information is used to improve our Website and is not used to identify you individually.

4. HOW AND WHY DOES LAST SLICE COLLECT AND USE YOUR PERSONAL INFORMATION?

Last Slice collects personal information that is reasonably necessary to operate the Program and the

App, and to deliver our services to Members. The primary purposes for which we collect, hold, use,

and disclose your personal information include:

i. creating and managing your Member account;

ii. recording, calculating, and processing points earned and redeemed through the Program;

iii. communicating with you about your Member account, points balance, expiry notifications,

and Program updates;

iv. sending you marketing communications about Last Slice promotions, offers, and events

(subject to your marketing preferences - see section 8 below);

v. improving and developing the App and the Program, including through analytics and usage

data;

vi. complying with our legal and regulatory obligations; and

vii. fraud prevention and the security of the App and the Program.

We generally collect personal information directly from you when you register for the Program or

use the App. In some cases, we may receive information from third parties, including our point-of-

sale system operators at participating venues, who record your transactions in connection with the

Program.

We will not collect personal information that is not reasonably necessary for these purposes.

5. HOW DOES LAST SLICE INTERACT WITH YOU VIA THE APP AND WEBSITE?

When you use the App, we automatically collect certain technical data about your device and usage,

as described in section 3 above. This data is used to ensure the App functions correctly, to improve

user experience, and to support the operation of the Program.

Our Website uses cookies. A "cookie" is a small file stored on your browser that assists in managing

customised settings and delivering content. We collect non-identifiable information such as your

device type, browser type, IP address, and pages you have accessed on our Website. You are not

individually identifiable from this information.

You can use the settings in your browser to control how your browser deals with cookies. However,

doing so may affect your ability to access certain pages or content on our Website.

Our Website and App may contain links to third-party websites or services. Last Slice is not

responsible for the content or privacy practices of those third-party sites. We encourage you to review

the privacy policies of any third-party sites you visit.

6. CAN YOU DEAL WITH LAST SLICE ANONYMOUSLY?

You may visit our Website without identifying yourself. However, you cannot participate in the

Program or use Member features of the App anonymously, as registration requires you to provide

certain personal information. If you do not provide the required information, you will be unable to

7. HOW DOES LAST SLICE HOLD AND PROTECT YOUR INFORMATION?

Last Slice stores your personal information in secure electronic databases, including those operated

by trusted third-party cloud service providers. We take reasonable steps to protect your personal

information from misuse, interference, and loss, and from unauthorised access, modification, or

disclosure.

We maintain computer and network security measures, including firewalls, encryption of data in

transit, access controls, and user authentication systems. Access to personal information is restricted

to staff and contractors who need it to perform their functions.

While we take reasonable steps to protect information transmitted via the App and Website, no

transmission over the internet is completely secure. You acknowledge that any transmission of

personal information is at your own risk, and we will not be responsible for any interception of

information transmitted by you over the internet.

We take steps to destroy or de-identify personal information that we no longer require for any purpose

for which it was collected.

8. DIRECT MARKETING

Last Slice may use your personal information to send you marketing communications about our

venues, promotions, loyalty offers, events, and new products or services. Marketing communications

may be sent by email, SMS, or push notification via the App.

By registering as a Member, you consent to receiving these marketing communications. You may opt

out at any time by:

a) using the unsubscribe link in any marketing email;

b) updating your notification preferences in the App; or

c) contacting us at group@lastslice.com.au. If you opt out, Last Slice may still contact you with

transactional communications relating to your Member account (for example, points expiry

notifications or account security alerts).

9. HOW DOES LAST SLICE USE AND DISCLOSE PERSONAL INFORMATION?

a) Program operation

We use and disclose your personal information to operate the Program and the App, including by

sharing information with the operators of our point-of-sale systems to record and process your

transactions and points.

b) Third-party service providers

Last Slice may disclose your personal information to third-party service providers who assist us in

operating the App and the Program. These include information technology and hosting providers,

app development and maintenance providers, data analytics providers, email and SMS

communication platforms, and payment processors. We take reasonable steps to ensure that

these service providers handle your personal information in accordance with the APPs.

c) Related entities

Personal information may be shared between Last Slice Group Pty Ltd and its related bodies

corporate in Australia where this is reasonably necessary for the operation of the Program or the

App.

d) Administration and legal compliance

Last Slice will also use and disclose personal information for administrative, management, and

legal compliance purposes. This includes:

i. administering Member accounts and the Program;

ii. fraud detection and prevention;

iii. statistical analysis and improvement of our services;

iv. risk management and management of legal liabilities and claims (for example, liaising with

insurers and legal representatives);

v. responding to enquiries and complaints; and

vi. responding to subpoenas and other legal orders and obligations.

e) Other uses and disclosures

We may use and disclose your personal information for other purposes explained to you at the

time of collection, or as otherwise set out in this Privacy Policy.

We will not use or disclose your personal information for a purpose other than the primary

purpose of collection without your consent, unless an exception under the APPs applies.

10. DOES LAST SLICE DISCLOSE YOUR PERSONAL INFORMATION OVERSEAS?

Last Slice’s operations are based in Australia. However, some of our third-party service providers

(including cloud hosting and software providers) may store or process your personal information on

servers located overseas, including in the United States, the European Union, and other countries

where our service providers operate.

Where we disclose your personal information to overseas recipients, we will take reasonable steps to

ensure that those recipients do not breach the APPs in relation to your personal information, unless

an applicable exception applies under the Privacy Act.

By registering as a Member and using the App, you acknowledge that your personal information may

be transferred to and processed in countries outside Australia. We are not responsible for the privacy

practices of overseas service providers beyond the steps we take to ensure APP compliance as

described above.

11. HOW CAN YOU ACCESS OR SEEK CORRECTION OF YOUR PERSONAL INFORMATION?

You are entitled to request access to the personal information Last Slice holds about you. To make

an access request, please contact our Privacy Officer using the contact details in section 14 below.

We will not charge you for making an access request, but we may charge a reasonable fee for the

time and cost involved in compiling and providing the information. We will respond to your request

within a reasonable time, and in any case within 30 days.

We will take reasonable steps to ensure that the personal information we collect, use or disclose is

accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors

or discrepancies in information we hold about you and letting us know if your personal details change.

If you consider that any personal information we hold about you is inaccurate, out-of-date,

incomplete, irrelevant, or misleading, you are entitled to request correction of that information. You

may also update your contact details directly through the App. After receiving a correction request, we

will take reasonable steps to correct your information.

We may decline your request to access or correct your personal information in certain circumstances

in accordance with the APPs. If we refuse your request, we will provide you with a written reason for

our decision and, in the case of a correction request, we will include a statement with your personal

information noting the correction you requested.

12. WHAT SHOULD YOU DO IF YOU HAVE A COMPLAINT?

If you have any questions or concerns about this Privacy Policy, or about the way in which Last Slice

has handled your personal information, please contact our Privacy Officer using the contact details in

section 14 below.

We will acknowledge receipt of your complaint within 5 business days. Our Privacy Officer will

investigate your complaint and endeavour to resolve it promptly. For straightforward matters, we aim

to respond within 10 business days. For more complex matters, we will keep you informed of

progress and endeavour to resolve your complaint within 30 days of receipt.

If your complaint requires detailed investigation, we may ask you to provide further information about

your complaint and the outcome you are seeking.

If you are not satisfied with our response, you may make a complaint to the Office of the Australian

Information Commissioner ("OAIC"). The OAIC can be contacted at:

Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001. Telephone:

1300 363 992. Website: www.oaic.gov.au.

13. CHANGES TO THIS PRIVACY POLICY

Last Slice may amend this Privacy Policy from time to time to reflect changes in our practices, the

law, or technology. For material changes (for example, changes to the types of personal information

we collect or the purposes for which we use it), we will notify Members via the App or by email to your

registered email address before the change takes effect. For minor changes, we will update the

regularly. Your continued use of the App or participation in the Program after any change takes effect

constitutes your acceptance of the updated Privacy Policy.

14. HOW CAN YOU CONTACT LAST SLICE?

For any privacy-related queries, access or correction requests, or complaints, please contact our

Privacy Officer:

Last Slice Group Pty Ltd

Attn: Privacy Officer

120 Blair Street, Bunbury WA 6230

Email: group@lastslice.com.au

Website: www.lastslice.com.au

Last Updated: 28 August 2026